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Privacy Statement
Disclaimer

Privacy Statement.jpg (7327 bytes)  

Privacy Statement - Introduction

Itxperts Corporate Gold Coast understands and recognises the importance of compliance with our National Privacy Laws. For this reason Itxperts Corporate Gold Coast has adopted a privacy of information policy consistent with Australian Privacy Legislation and the ten National Principles for the Fair Handling of Personal Information.

The following privacy statement applies to all business conducted by Itxperts Corporate Gold Coast within the IT industry, be it through any of its offices or over its website. This statement covers all personal information collected by Itxperts Corporate Gold Coast during the conduct of any of its authorised Services, Sales, Human Resources or Recruitment procedures.

Itxperts Corporate Gold Coast endeavours to protect all collected personal information from unauthorised use or disclosure. Any queries relating to personal information held by Itxperts Corporate Gold Coast (including access requests) should be directed to the company's privacy as follows:

Mail:
Itxperts Corporate Gold Coast
Privacy Compliance Officer
PO Box 613
Mudgeeraba Qld 4213

Telephone: (07) 5522 7111

Email: privacy@itxcgc.com

1. Collection

Itxperts Corporate Gold Coast collects personal information directly from the individual with that individual's consent. If personal information is provided to Itxperts Corporate Gold Coast by a third party, staff take reasonable steps to obtain consent from the individual to whom the information pertains where required by the legislation.

Itxperts Corporate Gold Coast only collects personal information that is necessary for the conduct of its business, be it by the company's internal, Sales, Services or Recruitment divisions. Without the provision of the requested information by the individual, Itxperts Corporate Gold Coast is unable to effectively complete the relevant business activity.

Within Itxperts Corporate Gold Coast Sales and Services divisions personal information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Itxperts Corporate Gold Coast. Any Itxperts Corporate Gold Coast client, customer, business partner or recruitment candidate who does not want their personal information provided to any particular organisation or types of organisations should notify Itxperts Corporate Gold Coast at the time of the collection of the personal information.

2. Use and Disclosure
As a provider of information technology products and services, Itxperts Corporate Gold Coast primary purpose for collecting personal information is to facilitate the efficient provision of quality information technology products and services to its business associates.

3. Data Quality

Itxperts Corporate Gold Coast monitors the accuracy of personal information on collection from and provision by the individual and through the day-to-day processes of its business and as a Standard Operating Procedure.  Should there be any updates to your personal information please contact Itxperts Corporate Gold Coast to allow your record to be updated.

4. Data Security

Security systems are installed on the physical premise as well as the adoption of Best Practice Policies on the security of client data. Personal information does not leave Itxperts Corporate Gold Coast internal systems unless required to effect the primary purpose of your business with Itxperts Corporate Gold Coast, or unless consented to.  Itxperts Corporate Gold Coast will delete from its systems any of your personal information held by the company on your request provided that sufficient proof of identity is established, unless it is of accounting transactory nature required by respective Federal Law.

5. Openness

Itxperts Corporate Gold Coast Privacy Statement is available on its website or internally on its intranet.   Personal information held by Itxperts Corporate Gold Coast is limited to that which is required for the legitimate functions of the company's business.   Any queries regarding Itxperts Corporate Gold Coast position on privacy should be directed to Itxperts Corporate Gold Coast privacy compliance officer privacy@itxcgc.com.

6. Access and Correction

Itxperts Corporate Gold Coast undertakes to provide access to individuals to any of their personal information held by the company for the purpose of review and correction with exception to the limitations imposed by the privacy legislation. Requests for access should be forwarded to Itxperts Corporate Gold Coast privacy compliance officer along with sufficient proof of identification.

At all times the conduct under this Policy will be governed by the following principles:
· All requests for access will be treated seriously;
· All requests will be dealt with promptly;
· All requests will be dealt with in a confidential manner.
Your request to access your personal information will not effect your existing obligations or effect the commercial arrangements between you and Itxperts Corporate Gold Coast.

Access will be denied if:
· The request does not relate to the personal information of the person making the request;
· Providing access would create an unreasonable impact on the privacy of others;
· Access would be unlawful;
· Denial of access is authorised or required by law;
· Access would prejudice law enforcement activities;
· Providing access would pose a serious and imminent threat to life or health of a person;

or any other reason that is provided for in the National Privacy Principles (NPPs) set-out under the Privacy Act.

7. Identifiers

Itxperts Corporate Gold Coast limits the use of government identifiers to the purposes required of the company by legislation only.

8. Anonymity

Itxperts Corporate Gold Coast personnel will respect a request for anonymity unless and until relevant business negotiations are entered into. None of Itxperts Corporate Gold Coast business processes can be completed effectively with either party remaining anonymous.

9. Transborder Data Flows

Itxperts Corporate Gold Coast is a national company and occasionally engages in international business. In these instances we undertake not to send or disclose personal information without the consent of the individual. Itxperts Corporate Gold Coast enquires with its business partners to ensure that they employ similar policies documenting the recognition of their privacy obligations.

10. Sensitive Information
Itxperts Corporate Gold Coast does not require that you supply any sensitive information to the company unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.

 

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