Privacy Statement -
Introduction
Itxperts Corporate Gold Coast
understands and recognises the importance of compliance with our National
Privacy Laws. For this reason Itxperts Corporate Gold Coast has adopted a
privacy of information policy consistent with Australian Privacy Legislation
and the ten National Principles for the Fair Handling of Personal
Information.
The following privacy
statement applies to all business conducted by Itxperts Corporate Gold Coast
within the IT industry, be it through any of its offices or over its
website. This statement covers all personal information collected by
Itxperts Corporate Gold Coast during the conduct of any of its authorised
Services, Sales, Human Resources or Recruitment procedures.
Itxperts Corporate Gold Coast
endeavours to protect all collected personal information from unauthorised
use or disclosure. Any queries relating to personal information held by
Itxperts Corporate Gold Coast (including access requests) should be directed
to the company's privacy as follows:
Mail:
Itxperts Corporate Gold Coast
Privacy Compliance Officer
PO Box 613
Mudgeeraba Qld 4213
Telephone:
(07) 5522 7111
Email:
privacy@itxcgc.com
1. Collection
Itxperts Corporate Gold Coast collects personal information
directly from the individual with that individual's consent. If personal
information is provided to Itxperts Corporate Gold Coast by a third party,
staff take reasonable steps to obtain consent from the individual to whom
the information pertains where required by the legislation.
Itxperts Corporate Gold
Coast only collects personal information that is necessary for the conduct
of its business, be it by the company's internal, Sales, Services or
Recruitment divisions. Without the provision of the requested information by
the individual, Itxperts Corporate Gold Coast is unable to effectively
complete the relevant business activity.
Within Itxperts Corporate
Gold Coast Sales and Services divisions personal information is only
disclosed to suppliers and customers relevant to the particular business
that the individual is conducting with Itxperts Corporate Gold Coast.
Any Itxperts Corporate
Gold Coast client, customer, business partner or recruitment candidate who
does not want their personal information provided to any particular
organisation or types of organisations should notify Itxperts Corporate Gold
Coast at the time of the collection of the personal information.
2. Use and Disclosure
As a provider of information technology products and
services, Itxperts Corporate Gold Coast primary purpose for collecting
personal information is to facilitate the efficient provision of quality
information technology products and services to its business associates.
3. Data Quality
Itxperts Corporate Gold Coast monitors the
accuracy of personal information on collection from and provision by the
individual and through the day-to-day processes of its business and as a
Standard Operating Procedure. Should there be any updates to your
personal information please contact Itxperts Corporate Gold Coast to allow
your record to be updated.
4. Data Security
Security systems
are installed on the physical premise as well as the adoption of Best
Practice Policies on the security of client data. Personal information does
not leave Itxperts Corporate Gold Coast internal systems unless required to
effect the primary purpose of your business with Itxperts Corporate Gold
Coast, or unless consented to. Itxperts Corporate Gold Coast will
delete from its systems any of your personal information held by the company
on your request provided that sufficient proof of identity is established,
unless it is of accounting transactory nature required by respective Federal
Law.
5. Openness
Itxperts
Corporate Gold Coast Privacy Statement is available on its website or
internally on its intranet. Personal information held by
Itxperts Corporate Gold Coast is limited to that which is required for the
legitimate functions of the company's business. Any queries
regarding Itxperts Corporate Gold Coast position on privacy should be
directed to Itxperts Corporate Gold Coast privacy compliance officer
privacy@itxcgc.com.
6. Access and Correction
Itxperts Corporate Gold
Coast undertakes to provide access to individuals to any of their personal
information held by the company for the purpose of review and correction
with exception to the limitations imposed by the privacy legislation.
Requests for access should be forwarded to Itxperts Corporate Gold Coast
privacy compliance officer along with sufficient proof of identification.
At all times the conduct
under this Policy will be governed by the following principles:
· All requests for access will be treated seriously;
· All requests will be dealt with promptly;
· All requests will be dealt with in a confidential manner.
Your request to access your personal information will not effect your
existing obligations or effect the commercial arrangements between you and
Itxperts Corporate Gold Coast.
Access will be denied if:
· The request does not relate to the personal information of the person
making the request;
· Providing access would create an unreasonable impact on the privacy of
others;
· Access would be unlawful;
· Denial of access is authorised or required by law;
· Access would prejudice law enforcement activities;
· Providing access would pose a serious and imminent threat to life or
health of a person;
or any other reason that
is provided for in the National Privacy Principles (NPPs) set-out under the
Privacy Act.
7. Identifiers
Itxperts Corporate Gold
Coast limits the use of government identifiers to the purposes required of
the company by legislation only.
8. Anonymity
Itxperts
Corporate Gold Coast personnel will respect a request for anonymity unless
and until relevant business negotiations are entered into. None of Itxperts
Corporate Gold Coast business processes can be completed effectively with
either party remaining anonymous.
9. Transborder Data Flows
Itxperts Corporate Gold
Coast is a national company and occasionally engages in international
business. In these instances we undertake not to send or disclose personal
information without the consent of the individual. Itxperts Corporate Gold
Coast enquires with its business partners to ensure that they employ similar
policies documenting the recognition of their privacy obligations.
10. Sensitive Information
Itxperts
Corporate Gold Coast does not require that you supply any sensitive
information to the company unless it is essential for the purpose of the
conduct of business. This type of information will not be collected without
your consent.